Untamed Worlds Shipping Policy...
Please allow 3-5 business days for Untamed Worlds to pull, pack and ship your order, but we usually ship within 2 days. We ship with USPS. For RUSH DELIVERY, please select Priority Mail. Unless you do specifically state otherwise, items will be shipped by USPS and not insured unless you chose insured at check out. Buyer is responsible for shipping and insurance. All orders shipped outside of the U.S. will be shipped by USPS Priority Mail. Please note that International USPS does not offer tracking.
International customers please note that USPS shipments will not be insured. If you have any questions or concerns about this policy, please feel free to e-mail our shipping department at shipping@untamedworlds.com.
Your shipping and handling charges will be determined based on the weight, insured value, and shipping destination of your order. If you have any special requests or special delivery instructions please contact us shipping@untamedworlds.com.
Untamed Worlds Return Policy...
We're certain you'll be happy with your merchandise. We take extra care to grade our items properly. If you have any questions regarding any of the items you are ordering, please email us at order@untamedworlds.com before placing your order. If the rare occasion arises where you feel you must return an item, please contact us for return instructions within ten (10) days of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund or credit for your item(s) if returned in the same condition as it was when originally sent to you, excluding shipping/insurance costs. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.
When returning merchandise, please ship your books in the same packaging Untamed Worlds used to send your order. Be sure all cardboard slabs are taped tightly to prohibit movement of the books between them. Insurance and delivery confirmation of returns is entirely your responsibility. Books returned to Untamed Worlds in packaging other than our own or in packaging that has not been taped and sealed sufficiently will not be accepted. If you’ve any questions about this policy and how to pack your books, or if our packaging was damaged in transit to you, please contact us at returns@untamedworlds.com before shipping your return.
All "in person" sales (conventions, in office etc.) are final. There are no returns, refunds, credits, exchanges accepted on "in person" sales. The only exception is explained below in the Unrestored Guarantee section.
Untamed Worlds Damage Policy...
We take extra precautions to pack our orders to prevent damage and breakage. If despite our efforts your order does arrive damaged, please do the following: If your order was shipped by U.S. Mail and insured, take the entire order (all contents and all original packing material) to your local U.S. Post Office to file a claim. The U.S. Post Office will send the claim to us for processing. Do not repack and do not mail the damaged items back to us. This will void the U.S. Post Office insurance and we will not be able to give you a refund.
Untamed Worlds Grade Guarantee...
All comics are carefully and strictly graded by Untamed Worlds owners. They use Overstreet standards to grade each book. Untamed Worlds does not guarantee that other dealers or CGC will grade Untamed Worlds graded comics the same. Under no circumstance does Untamed Worlds take a return based on a difference of opinion from another dealer or CGC. Customers have 10 days to return any raw comic they do not want. If customers are interested in CGC grades they should only buy CGC graded comics.
Untamed Worlds Unrestored Guarantee...
Untamed Worlds guarantees that only books described as restored are restored. Before buying please read the comments field for the comic(s) you are interested in. In the rare case you discover a book Untamed Worlds sold you as unrestored is restored Untamed Worlds will give you a 100% refund within the first 30 days. After 30 days Untamed Worlds offers a store credit redeemable toward any comic book purchase. This policy does not extend to any books that contain comments indicating any type or form of restoration. We consider books graded by CGC and placed into a blue, Universal holder to be unrestored. Customers are responsible for any expenses incurred in the discovery of restoration or shipping costs.
CGC & 3RD PARTY GRADER SALES...
Please note that although we do accept returns on our regular stock, all sales of comic books noted as graded by the Comic Guarantee Corporation and sealed in the CGC protective plastic casing, or any other sales of comic books graded and sealed by a 3rd Party Grader, are final.
